The Evolution Of The IT Industry

Sometime since around the year 2000 IT went from being that department of nerds who fix your computer when it’s broken and make mystical software updates, to the heart and soul of any larger enterprise. The transition was fairly natural considering that as a company grows the flow of information becomes more and more complex, […]

Understanding Cloud Based ITSM and its Benefits

Cloud computing continues to play a larger and larger role in IT. One of these roles that are often not discussed, however, is in relation to ITSM (IT Service Management). Often, when people talk about IT in the cloud they’re talking about ITSM in the general sense but never acknowledging it as such. That’s why […]

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